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Five Star Senior Living

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Five Star Senior Living, Inc., a national healthcare and senior living provider headquartered in Newton, Massachusetts, proudly offers the highest quality service and care with the warmth and hospitality of home. Five Star has two major operating divisions: Five Star Senior Living and Five Star Rehabilitation Services.
The Five Star Senior Living division includes more than 260 Independent Living, Assisted Living, Alzheimer’s/Memory Care, Healthcare Centers with Skilled Nursing & Rehabilitation and Continuing Care Retirement Communities. We also offer outpatient rehabilitation, day programs and respite/short stay options. Five Star is committed to maximizing your independence and enhancing your lifestyle. Residents can choose from a full complement of social, educational, wellness, cultural and spiritual programs; as well as a variety of support options. The happiness, comfort and peace of mind of our residents and families are our goals.
Our values represent who we are and they guide all of our Five Star associates’ daily decisions. From our CEO Bruce Mackey to every one of our 25,000 team members, we live by our company values. Our values are on display in all of our communities and each team member knows them by heart.
We Put People First. We respect all those we serve—coworkers, residents, family, and community—and let them know that they matter. We cultivate a climate of growth, opportunity, and empowerment. We recognize individual and team contributions. We help each other.
We Act With Integrity. We establish an environment of trust and motivate, inspire, and challenge each other. We set a standard of honesty and forthrightness in our daily words and actions and treat people with fairness, compassion, and respect. We are trusting and trustworthy.
We Mind the Business. We build upon a solid financial base, carefully manage assets, and translate bottom-line results into even better resident care. We invest in our people and buildings to foster growth and ensure long-term success. We are accountable.
We Listen—Then Act Decisively. We seek information out and listen to others—openly, carefully and respectfully. We make even the most difficult decisions in a timely manner. We have a bias for action.
We Work to Be Our Best. We strive to be our best, every day, in every situation. We constantly improve our knowledge, systems, and skills and hold each other to uncompromising standards of quality. We go the extra mile.
Some Five Star Senior Living communities offer a broad variety of services, from independent living, where residents have the ability to come and go as they wish, socialize freely, and enjoy a wide range of activities; to skilled nursing care, which offers a range of medical and personal assistance services for those needing regular or round-the-clock care – all on one campus. 

Full-service communities offer convenience for couples whose care requirements differ, and for individuals who can receive additional levels of services as their needs change over time without having to leave the community. Five Star’s full-service communities include all or a combination of the following services:

  • Assisted Living
  • Independent Living
  • Personal Care Services
  • Alzheimer’s/Memory Care
  • Skilled Nursing
  • Rehabilitation
Corporate Headquarters
Five Star Quality Care
400 Centre Street
Newton, MA 02458-2076
Phone: 617-796-8387
Fax: 617-796-8385

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