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Bilingual/Spanish Home Health Care Coordinator

Job Description

1.  Maintains effective working relationships with staff, patients/clients, contracting agencies, and interdepartmental and interagency staff.



2.  Develops work schedules for assigned staff and collaborates with Supervisor to ensure effective staffing patterns. Selects and assigns aides to clients and directs aides to assure complete coverage for the entire assignment. This includes but is not limited to emergency replacements of aides. Maintains a system for tracking aides’ work schedules and assuring accuracy.



3.  Collaborates with the assigned Nurse in all aspects of providing services to client.



4.  Communicates with client, contract personnel, and aide, in accordance with providing safe and adequate service, and with contract guidelines/obligations.



5.  Documents and maintains records on all interactions and communication related to the assignment with aide, contract, Nurse, co-workers, and supervisor.



6.  Facilitates growth and development of assigned staff and acts as a resource person to the aide for information about Agency policy, procedure and contract related data.



7.  Monitors staff performance to assess compliance with contractual obligations and regulatory requirements. Reports findings to Supervisor and/or Director, Patient Services and/or President. Evaluates the aide’s work performance in accordance with Agency policy and procedure.



8.  Provides orientation and training to assigned staff. Participates with nursing and other assigned staff in the orientation and in-service training of the home care workers.



9.  Performs clerical duties as needed, this includes but is not limited to: scanning, filing and/or typing confidential information, taking and/or routing telephone messages and faxes, updating staffing documents and calendars, etc. Assures all documents the aide is required to prepare are completed accurately and timely.

Job Requirements

1.  High School Graduate or equivalent.



2.  Bilingual (Spanish).



3.  Experience in Customer Service, or experience as a Home Health Aide or Personal Care Aide



4.  Minimum two (2) years experience as a Service Coordinator in a home care agency (i.e., CHHA; LTHHCP; LHCSA; or Home Attendant Agency).



5.  Knowledge of personal computers and various software applications. Experience with automated time-leave systems preferred.



6.  Experience working with New York State Department of Health regulations for Licensed Home Care Service Agencies, and/or, the Joint Commission on Accreditation for Health Care Organizations is preferred.





Job Snapshot

Location US-NY-Brooklyn
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care
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Company Overview

Family Home Care Services of Brooklyn & Queens, Inc.

For more than 25 years Family Home Care Services, Inc., an affiliated agency of Catholic Charities Brooklyn and Queens has provided basic personal care and other services to people living in their own home who would otherwise not be able to live independently. Family Home Care Services (FHCS) makes a commitment to clients to improve their quality of life, enabling them to be cared for safely and with dignity. FHCS responds to the changing health care needs and fully screens all employees, who are certified, trained and regulated in accordance with Federal, State and professional requirements. Learn More

Contact Information

US-NY-Brooklyn
Margarita Munoz
718-832-0550
Snapshot
Family Home Care Services of Brooklyn & Queens, Inc.
Company:
US-NY-Brooklyn
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description

1.  Maintains effective working relationships with staff, patients/clients, contracting agencies, and interdepartmental and interagency staff.



2.  Develops work schedules for assigned staff and collaborates with Supervisor to ensure effective staffing patterns. Selects and assigns aides to clients and directs aides to assure complete coverage for the entire assignment. This includes but is not limited to emergency replacements of aides. Maintains a system for tracking aides’ work schedules and assuring accuracy.



3.  Collaborates with the assigned Nurse in all aspects of providing services to client.



4.  Communicates with client, contract personnel, and aide, in accordance with providing safe and adequate service, and with contract guidelines/obligations.



5.  Documents and maintains records on all interactions and communication related to the assignment with aide, contract, Nurse, co-workers, and supervisor.



6.  Facilitates growth and development of assigned staff and acts as a resource person to the aide for information about Agency policy, procedure and contract related data.



7.  Monitors staff performance to assess compliance with contractual obligations and regulatory requirements. Reports findings to Supervisor and/or Director, Patient Services and/or President. Evaluates the aide’s work performance in accordance with Agency policy and procedure.



8.  Provides orientation and training to assigned staff. Participates with nursing and other assigned staff in the orientation and in-service training of the home care workers.



9.  Performs clerical duties as needed, this includes but is not limited to: scanning, filing and/or typing confidential information, taking and/or routing telephone messages and faxes, updating staffing documents and calendars, etc. Assures all documents the aide is required to prepare are completed accurately and timely.

Job Requirements

1.  High School Graduate or equivalent.



2.  Bilingual (Spanish).



3.  Experience in Customer Service, or experience as a Home Health Aide or Personal Care Aide



4.  Minimum two (2) years experience as a Service Coordinator in a home care agency (i.e., CHHA; LTHHCP; LHCSA; or Home Attendant Agency).



5.  Knowledge of personal computers and various software applications. Experience with automated time-leave systems preferred.



6.  Experience working with New York State Department of Health regulations for Licensed Home Care Service Agencies, and/or, the Joint Commission on Accreditation for Health Care Organizations is preferred.





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Bilingual/Spanish Home Health Care Coordinator Apply now