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CLINICAL OPERATIONS ANALYST - INTERMEDIATE - CARE MANAGER OPERATIONS

Job Description

About Us

Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of eight hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.


Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.


We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

 

Job Description 

Type of Opportunity: Full Time

FTE: 1.000000

Exempt: Yes

Work Schedule: Days

Location: Rev Hugh Cooper Admin Center


Education:
Essential:

* Associate Degree

Credentials:

Requirements:
Associates Degree required. 3 years of additional experience can be substituted in lieu of degree.  Five years experience in healthcare with at least two years with data management, systems analysis or  information technology.  Demonstrated ability through education and experience with reporting and analyzing health care cost, quality and utilization data.  Able to teach others in the use of care management tools, data and reporting tools for various levels of users.  Able to follow-up on multiple tasks with varied customer groups and to influence others without direct reporting relationship. Bachelor s degree in related technical/business area preferred. 


Preferred Qualifications:

*SQL, Jiva

*Configuration/Reporting experience

*Experience with configuring content 

*Experience building, delivering, and running reports


Summary:
Performs highly complex level of technical, project management support and analytical work under minimal supervision and with close collaboration with information system technology staff in support of the successful management of Clinical Operations software systems, programs, clinical content and tools. Develops and maintains clinical content and assists with configuration for software program functionality, coordinating input and review by appropriate parties such as Medical Directors, nurse managers, licensed behavioral health practitioners, care coordinators, long term care specialists, pharmacists, social workers and community health workers. Content includes physical, behavioral health and long term care. Assists with the development of training programs for the use of the system and ensures maximum use and benefits from the use of the software used system by Clinical Operations staff as well as other internal and external customers of various levels. Performs other compliance related functions as assigned.


Benefits

Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries

  • Full medical, dental and vision insurance

  • Flexible spending accounts (FSAs)

  • Free wellness programs

  • Paid time off (PTO)

  • Retirement plans, including matching employer contributions

  • Continuing education and career development opportunities

  • Life insurance and short/long term disability programs


About New Mexico

New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.


Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.


New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

 

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

#CB

Job Requirements

 

Job Snapshot

Location US-NM-Albuquerque
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care
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Company Overview

Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of the patients, members and communities we serve. We are a locally owned and operated not-for-profit healthcare system known nationally for our extensive experience in integrating healthcare financing and delivery. Learn More

Contact Information

US-NM-Albuquerque
Snapshot
Presbyterian Healthcare Services
Company:
US-NM-Albuquerque
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description

About Us

Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system of eight hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, it is the state's largest private employer with approximately 11,000 employees.


Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, employees, board members, and other volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than 700,000 New Mexicans.


We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

 

Job Description 

Type of Opportunity: Full Time

FTE: 1.000000

Exempt: Yes

Work Schedule: Days

Location: Rev Hugh Cooper Admin Center


Education:
Essential:

* Associate Degree

Credentials:

Requirements:
Associates Degree required. 3 years of additional experience can be substituted in lieu of degree.  Five years experience in healthcare with at least two years with data management, systems analysis or  information technology.  Demonstrated ability through education and experience with reporting and analyzing health care cost, quality and utilization data.  Able to teach others in the use of care management tools, data and reporting tools for various levels of users.  Able to follow-up on multiple tasks with varied customer groups and to influence others without direct reporting relationship. Bachelor s degree in related technical/business area preferred. 


Preferred Qualifications:

*SQL, Jiva

*Configuration/Reporting experience

*Experience with configuring content 

*Experience building, delivering, and running reports


Summary:
Performs highly complex level of technical, project management support and analytical work under minimal supervision and with close collaboration with information system technology staff in support of the successful management of Clinical Operations software systems, programs, clinical content and tools. Develops and maintains clinical content and assists with configuration for software program functionality, coordinating input and review by appropriate parties such as Medical Directors, nurse managers, licensed behavioral health practitioners, care coordinators, long term care specialists, pharmacists, social workers and community health workers. Content includes physical, behavioral health and long term care. Assists with the development of training programs for the use of the system and ensures maximum use and benefits from the use of the software used system by Clinical Operations staff as well as other internal and external customers of various levels. Performs other compliance related functions as assigned.


Benefits

Benefits are effective day-one (for .45 FTE and above) and include:

  • Competitive salaries

  • Full medical, dental and vision insurance

  • Flexible spending accounts (FSAs)

  • Free wellness programs

  • Paid time off (PTO)

  • Retirement plans, including matching employer contributions

  • Continuing education and career development opportunities

  • Life insurance and short/long term disability programs


About New Mexico

New Mexico's unique blend of Spanish, Mexican and Native American influences contribute to a culturally rich lifestyle. Add in Albuquerque's International Balloon Fiesta, Los Alamos' nuclear scientists, Roswell's visitors from outer space, and Santa Fe's artists, and you get an eclectic mix of people, places and experiences that make this state great.


Cities in New Mexico are continually ranked among the nation's best places to work and live by Forbes magazine, Kiplinger's Personal Finance, and other corporate and government relocation managers like Worldwide ERC.


New Mexico offers endless recreational opportunities to explore, and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

 

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

#CB

Job Requirements

 
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