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Call Center Quality Assurance Representative

Job Description

The ideal candidate will must have Basic Computer skills to include a familiarity with Microsoft Word, Excel and Outlook and excellent Customer Service skills.



Shifts Available Monday – Friday 11:00 AM – 8:00 PM



Traditions Senior Management, Inc. is a senior care management company with headquarters in Clearwater, FL. We are currently accepting resumes for a Call Center/Research Representative.


The Call Center/Research Representative will be responsible for business research, resident survey calls, employee survey calls, and other customer service calls.


  • Perform other related duties as assigned by authorized personnel or as may be required to meet the needs of the company such as research development, complies with all quality assurance, customer focus, and company procedures

  • Works with Departments, Sites, and staff representatives to communicate improvements broadly across the organization. Cultivate broad participation in performance improvement activities.

Job Requirements

One year of previous Call Center Experience preferred

Job Snapshot

Location US-FL-Clearwater
Employment Type Full-Time/Part-Time
Pay Type Hour
Pay Rate $11.00 - $15.00 /Hour
Store Type Health Care
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Company Overview

Traditions Senior Management

Traditions Senior Management provides management and consulting services at all levels of the seniors housing continuum, including Independent Senior Living, Assisted Living, and Skilled Nursing. Learn More

Contact Information

US-FL-Clearwater
Snapshot
Traditions Senior Management
Company:
US-FL-Clearwater
Location:
Full-Time/Part-Time
Employment Type:
Hour
Pay Type:
$11.00 - $15.00 /Hour
Pay Rate:
Health Care
Store Type:

Job Description

The ideal candidate will must have Basic Computer skills to include a familiarity with Microsoft Word, Excel and Outlook and excellent Customer Service skills.



Shifts Available Monday – Friday 11:00 AM – 8:00 PM



Traditions Senior Management, Inc. is a senior care management company with headquarters in Clearwater, FL. We are currently accepting resumes for a Call Center/Research Representative.


The Call Center/Research Representative will be responsible for business research, resident survey calls, employee survey calls, and other customer service calls.


  • Perform other related duties as assigned by authorized personnel or as may be required to meet the needs of the company such as research development, complies with all quality assurance, customer focus, and company procedures

  • Works with Departments, Sites, and staff representatives to communicate improvements broadly across the organization. Cultivate broad participation in performance improvement activities.

Job Requirements

One year of previous Call Center Experience preferred

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Call Center Quality Assurance Representative Apply now