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Client Services Associate

Job Description

Overview

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities

Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager.

  • Focused on assisting the manager in delivering and coordinating client services
  • You’ll help lead field staff in providing quality home care while increasing your office’s caseload through long-term relationship building with clients, referral sources, payors and community organizations.
  • Sharing responsibility for your team, you’ll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).

Qualifications

  • Four year college degree (prior health care, home care and recruiting experience a plus)
  • A demonstrated record of strong interpersonal skills and goal achievement
  • Ambition to grow and advance beyond current position
  • Strong PC and communication skills (including solid phone marketing & data entry ability)

BAYADA Home Care is a 501c(3) non-profit organization dedicated to serving the home health care needs of the citizens of Hawaii. Our high-quality, compassionate charitable care includes behavioral health services to help children and adults with autism achieve maximum independence at home, at school, and in their communities; assistive care (personal and home support) to help with activities of daily living; adult and pediatric nursing to care for chronic and acute conditions; and habilitation services to help people with developmental and intellectual disabilities live more independently. As a non-profit organization, we believe we have a greater opportunity to work toward our vision of helping millions of people worldwide experience a better quality of life.

BAYADA Home Care is governed by and adheres to the laws and requirements of a non-profit organization and is a completely separate legal entity from BAYADA Home Health Care, our founding organization. Through a management services contract, BAYADA Home Health Care provides support services only.

While BAYADA Home Care is a separate organization, it shares the same mission, vision, values, and purpose on which BAYADA Home Health Care was founded in 1975. That means our clients come first and we are dedicated to helping them have a safe home life with comfort, independence, and dignity. The high quality care we provide will always be delivered with compassion, excellence, and reliability—our core values and the heart of The BAYADA Way.

 #CBPost

Job Requirements

 

Job Snapshot

Location US-HI-Honolulu
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care
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Company Overview

BAYADA Home Health Care

We believe our clients deserve home health care services delivered with compassion, excellence, and reliability, our BAYADA Home Health Care core values. ~ (The BAYADA Way) Since our founding in 1975, caring for our patients the right way has been at the heart of everything we do at BAYADA Home Health Care. At BAYADA, we care for clients in a way we’d want our own families to be treated. Learn More

Contact Information

US-HI-Honolulu
Snapshot
BAYADA Home Health Care
Company:
US-HI-Honolulu
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description

Overview

Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Care and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities

Through hands-on experience, Client Services Associates at BAYADA learn all aspects of managing and growing a caseload and recruiting staff in order to become a Client Services Manager.

  • Focused on assisting the manager in delivering and coordinating client services
  • You’ll help lead field staff in providing quality home care while increasing your office’s caseload through long-term relationship building with clients, referral sources, payors and community organizations.
  • Sharing responsibility for your team, you’ll develop communicative relationships with them while managing scheduling and maintain effective fiscal management by monitoring metrics (gross margin, overtime, unfilled hours, etc.).

Qualifications

  • Four year college degree (prior health care, home care and recruiting experience a plus)
  • A demonstrated record of strong interpersonal skills and goal achievement
  • Ambition to grow and advance beyond current position
  • Strong PC and communication skills (including solid phone marketing & data entry ability)

BAYADA Home Care is a 501c(3) non-profit organization dedicated to serving the home health care needs of the citizens of Hawaii. Our high-quality, compassionate charitable care includes behavioral health services to help children and adults with autism achieve maximum independence at home, at school, and in their communities; assistive care (personal and home support) to help with activities of daily living; adult and pediatric nursing to care for chronic and acute conditions; and habilitation services to help people with developmental and intellectual disabilities live more independently. As a non-profit organization, we believe we have a greater opportunity to work toward our vision of helping millions of people worldwide experience a better quality of life.

BAYADA Home Care is governed by and adheres to the laws and requirements of a non-profit organization and is a completely separate legal entity from BAYADA Home Health Care, our founding organization. Through a management services contract, BAYADA Home Health Care provides support services only.

While BAYADA Home Care is a separate organization, it shares the same mission, vision, values, and purpose on which BAYADA Home Health Care was founded in 1975. That means our clients come first and we are dedicated to helping them have a safe home life with comfort, independence, and dignity. The high quality care we provide will always be delivered with compassion, excellence, and reliability—our core values and the heart of The BAYADA Way.

 #CBPost

Job Requirements

 
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Client Services Associate Apply now