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Collections Position 'Financial Counselor'

Job Description

Come join our team of professionals at Aurora Behavioral Health System. This 90-bed free standing psychiatric inpatient hospital and outpatient program located in Glendale, AZ is looking for a highly motivated Financial Counselor/AHCCCS Specialist/Collections. The ideal candidate must be able to work independently and accomplish assigned tasks. This position is under the supervision of the Business Office Manager.


The Financial Counselor/AHCCCS Specialist ensures that complete and accurate financial information and documentation is available and insures all patients are advised of their financial responsibility, verifying insurance benefits, making appropriate financial arrangements according to the hospital’s financial policy and assistance with AHCCCS applications when appropriate. Responsibilities will also include collecting on active accounts including, past due and disputed items, assisting customers in reconciling accounts, ensuring an accurate and timely response to customers' inquiries to the status of their account, and communicate professionally with internal customers and external customers to effectively understand and resolve any customers' inquiry issues.  Also ability to learn and assist the admitting process.  This is not an entry level position and only experienced candidates will be considered. 

Job Requirements

  • MEDICAL INSURANCE VERIFICATION EXPERIENCE
  • EXCELLENT CUSTOMER SERVICE SKILLS
  • STRONG COMMUNICATION SKILLS
  • EXPERIENCE IN SELF-PAY COLLECTIONS IN A HOSPITAL SETTING IS A PLUS
  • KNOWLEDGE OF BUSINESS OFFICE FUNCTIONS
  • ABILITY TO PREPARE AND PRESENT SOUND FINANCIAL ARRANGEMENTS FOR COLLECTIONS
  • ADVANCED COMPUTER SKILLS – WORD, EXCEL – IS A MUST
  • BEHAVIORAL HEALTH EXPERIENCE IS PREFERRED
  • EXPERIENCE WITH HEA AND AZ AHCCCS APPLICATIONS PREFERRED


MINIMUM REQUIREMENTS:

  • High school diploma or equivalent GED
  • At least one year collection experience
  • Must be at least 21 years old
  • Ability to meet qualifications for an Arizona Fingerprint Clearance Card
We offer competitive wages and an excellent compensation/benefits package


Aurora Behavioral Health System is committed to serving the communities we heal. Our commitment to excellence and leadership ensures that you will be supported as you strive to develop your skills and advance your career.  ABHS is an Equal Opportunity Employer. 

Job Snapshot

Location US-AZ-Glendale
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care
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Company Overview

Aurora Behavioral Health System

Aurora Behavioral Health Care was developed in September of 2000. The company was originally made up of acute psychiatric hospitals based in California that are accredited by the Joint Commission and are Medicare certified. Today, Aurora has expanded its locations in California, Illinois, Nevada, Arizona and multiple facilities throughout Texas. Each hospital has a comprehensive treatment team to ensure quality patient care. A variety of inpatient and outpatient programs, along with aftercare programs, are offered at each location. Each hospital contracts with most managed care companies and accepts patients on a voluntary basis. Aurora Behavioral Health Care is committed to providing excellence in quality patient care. Learn More

Contact Information

US-AZ-Glendale
623-344-4451
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Snapshot
Aurora Behavioral Health System
Company:
US-AZ-Glendale
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description

Come join our team of professionals at Aurora Behavioral Health System. This 90-bed free standing psychiatric inpatient hospital and outpatient program located in Glendale, AZ is looking for a highly motivated Financial Counselor/AHCCCS Specialist/Collections. The ideal candidate must be able to work independently and accomplish assigned tasks. This position is under the supervision of the Business Office Manager.


The Financial Counselor/AHCCCS Specialist ensures that complete and accurate financial information and documentation is available and insures all patients are advised of their financial responsibility, verifying insurance benefits, making appropriate financial arrangements according to the hospital’s financial policy and assistance with AHCCCS applications when appropriate. Responsibilities will also include collecting on active accounts including, past due and disputed items, assisting customers in reconciling accounts, ensuring an accurate and timely response to customers' inquiries to the status of their account, and communicate professionally with internal customers and external customers to effectively understand and resolve any customers' inquiry issues.  Also ability to learn and assist the admitting process.  This is not an entry level position and only experienced candidates will be considered. 

Job Requirements

  • MEDICAL INSURANCE VERIFICATION EXPERIENCE
  • EXCELLENT CUSTOMER SERVICE SKILLS
  • STRONG COMMUNICATION SKILLS
  • EXPERIENCE IN SELF-PAY COLLECTIONS IN A HOSPITAL SETTING IS A PLUS
  • KNOWLEDGE OF BUSINESS OFFICE FUNCTIONS
  • ABILITY TO PREPARE AND PRESENT SOUND FINANCIAL ARRANGEMENTS FOR COLLECTIONS
  • ADVANCED COMPUTER SKILLS – WORD, EXCEL – IS A MUST
  • BEHAVIORAL HEALTH EXPERIENCE IS PREFERRED
  • EXPERIENCE WITH HEA AND AZ AHCCCS APPLICATIONS PREFERRED


MINIMUM REQUIREMENTS:

  • High school diploma or equivalent GED
  • At least one year collection experience
  • Must be at least 21 years old
  • Ability to meet qualifications for an Arizona Fingerprint Clearance Card
We offer competitive wages and an excellent compensation/benefits package


Aurora Behavioral Health System is committed to serving the communities we heal. Our commitment to excellence and leadership ensures that you will be supported as you strive to develop your skills and advance your career.  ABHS is an Equal Opportunity Employer. 

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Collections Position 'Financial Counselor' Apply now