Come join our team of professionals at Aurora Behavioral Health System. This 90-bed free standing psychiatric inpatient hospital and outpatient program located in Glendale, AZ is looking for a highly motivated Financial Counselor/AHCCCS Specialist/Collections. The ideal candidate must be able to work independently and accomplish assigned tasks. This position is under the supervision of the Business Office Manager.
The Financial Counselor/AHCCCS Specialist ensures that complete and accurate financial information and documentation is available and insures all patients are advised of their financial responsibility, verifying insurance benefits, making appropriate financial arrangements according to the hospital’s financial policy and assistance with AHCCCS applications when appropriate. Responsibilities will also include collecting on active accounts including, past due and disputed items, assisting customers in reconciling accounts, ensuring an accurate and timely response to customers' inquiries to the status of their account, and communicate professionally with internal customers and external customers to effectively understand and resolve any customers' inquiry issues. Also ability to learn and assist the admitting process. This is not an entry level position and only experienced candidates will be considered.