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Customer Service Representative (NOME-Findlay)

Job Description

PURPOSE OF THIS POSITION

The purpose of a Customer Service Representative is to maintain the physical environment in the reception/computer area and perform secretarial and receptionist duties under the direction of DME Manager.

REQUIREMENTS

  • High school graduate.

  • Data entry and/or PC experience.

  • Medical terminology and experience in medical office procedures.

    PREFERRED REQUIREMENTS

  • Basic knowledge of general accounting practices.

  • Basic knowledge of medical insurance billing practices and accounts receivable.

  • Positive service-oriented interpersonal and communication skills required.

  • Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.

  • Interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.


    PHYSICAL DEMANDS

    Frequently transports patients folders, treatment materials, and office supplies (10 to 25 lbs.) Frequently pushes/pulls file and storage cabinet drawers to retrieve and return materials. Frequently changes body position from sit-stand or stand-sit,  Fine motor coordination, frequently types on computer. Presents information verbally to other professionals. Hearing involved in receiving verbal information from other professionals, patients, and in telephone communications. Vision, frequently must read literature, reports and other written materials from other professionals, and billing computer terminals.

This position is classified “at risk” for possible occupational exposure

*BVHS

Job Requirements

 

Job Snapshot

Location US-OH-Findlay
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care
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Company Overview

Northwest Ohio Medical Equipment, Bowling Green

Blanchard Valley Health System is a non-profit, integrated regional health system based in Findlay, a unique micropolitan community in Northwest Ohio. Governed by a community board of trustees representing large and small business, education, law, medicine and finance, BVHS oversees all operations. BVHS is one of the largest employers in the area with more than 3,000 associates and serves an eight-county area that includes Hancock, Allen, Putnam, Henry, Wood, Seneca, Wyandot and Hardin Counties. In addition, a dedicated group of more than 600 volunteers support BVHS through their contributions of both time and money. As part of the BVHS family, the Auxiliary is a major contributor to our standards of excellence. Learn More

Contact Information

US-OH-Findlay
Snapshot
Northwest Ohio Medical Equipment, Bowling Green
Company:
US-OH-Findlay
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description

PURPOSE OF THIS POSITION

The purpose of a Customer Service Representative is to maintain the physical environment in the reception/computer area and perform secretarial and receptionist duties under the direction of DME Manager.

REQUIREMENTS

  • High school graduate.

  • Data entry and/or PC experience.

  • Medical terminology and experience in medical office procedures.

    PREFERRED REQUIREMENTS

  • Basic knowledge of general accounting practices.

  • Basic knowledge of medical insurance billing practices and accounts receivable.

  • Positive service-oriented interpersonal and communication skills required.

  • Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.

  • Interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.


    PHYSICAL DEMANDS

    Frequently transports patients folders, treatment materials, and office supplies (10 to 25 lbs.) Frequently pushes/pulls file and storage cabinet drawers to retrieve and return materials. Frequently changes body position from sit-stand or stand-sit,  Fine motor coordination, frequently types on computer. Presents information verbally to other professionals. Hearing involved in receiving verbal information from other professionals, patients, and in telephone communications. Vision, frequently must read literature, reports and other written materials from other professionals, and billing computer terminals.

This position is classified “at risk” for possible occupational exposure

*BVHS

Job Requirements

 
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