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Id912n602fbzr0zj1vd

DIRECTOR OF OPERATIONS

Job Description



Overview

Envision Physician Services is a multispecialty physician group and practice management company. Established in 1953, our organization provides anesthesia, emergency medicine, hospital medicine, radiology, primary/urgent care, surgical services, and women’s and children’s health services to hospitals and health systems nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies and Emergency Medical Associates have recently joined forces to form Envision Physician Services.  As one organization, we now provide a greater scope of service than any other national physician group. Our collective experience from hundreds of local, customized engagements, culture of continuous lean process improvement, and team of experts in the business of healthcare enable us to better solve complex problems and consistently give healthcare organizations confidence in our execution. Our combined organization serves more than 780 healthcare facilities in 48 states and the District of Columbia. 


If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.


We currently have an exciting opportunity for a Director of Operations located in Phoenix, AZ.


Summary:

The Director of Operations has overall responsibility for managing a regional group of the assigned specialty medical practices, including accountability for operations, financial performance, managing client relationships, strategic implementation, and people management



Responsibilities

Financial and Operational

  • Assist in preparation of corporate budgets with EVPS clinical leadership and financial and accounting team
  • Together with regional clinical leadership, monitor financial performance of facility contracts and labor cost variances to budget
  • Specifically monitor and manage labor costs and hours as compared to budget
  • Establish appropriate internal processes and other standard work tools to ensure effective and efficient operations
  • Attend clinical leadership meetings to resolve operational issues and communicate significant issues related to corporate strategy, financial performance & other corporate initiatives
  • Develop and monitor business metrics related to financial and operational performance, including interfacing with Central Services, Business Intelligence and other internal departments responsible for data production and analysis
  • Interface with other leaders within the organization as needed to resolve issues and successful implement Corporate and divisional goals and objectives
  • Manage and monitor clinical compensation and other benefits-related processes and procedures
  • Manage provider resources and allocations, including:
  • Approval of position openings and requisitions
  • Authorization of contract requests for all providers within the Region
  • Implement start-ups and acquisitions in collaboration with designated internal work groups, as well as clinical and operational leadership
  • Assist the Managed Care Department as required in facility global arrangements, self-pay and other managed care contracting issues
  • Coordinate clear and consistent communication with other departments on successfully integrating new programs
    • Actively participate in Kaizen events to improve processes both internally and externally

Business Development, Acquisitions & Organic Growth

  • Assist Business Development as needed by participating in business development meetings, providing required specialty-specific information, identifying target providers within and outside of local market, obtaining and disseminating pertinent information, or serving as key contact in current facilities or offices related to cross-selling or expansion of services
  • Assist in identification of specialty-specific additional services and modalities, analyze their feasibility and implement where applicable
  • Establish processes to insure the effective operationalization of organic growth contracts, including the assignment of a Client Services team, participation in relevant meetings, acclimating new providers and groups to the organization, implementation of standard work, establishing budgets and ongoing assessment and recalibration of new business
  • Establish processes to insure the effective operationalization of acquired groups, including the assignment of a Client Services team, participation in relevant meetings, acclimating new providers and groups to the organization, implementation of standard work, establishing budgets and ongoing assessment and recalibration of new business
  • Interface with TIVA or other recruitment staff to ensure that the appropriate processes are in place to identify and place potential candidates in an efficient and cost-effective manner for both temporary and permanent assignments

Client Management

  • Coordinate contract negotiation/renegotiation process in conjunction with Legal, clinical & operations leadership, and other relevant internal stakeholders
  • Coordinate and monitor contract changes
  • Meet regularly with key client stakeholders to:
  • Identify any projected changes in service requirements that impact operations and financials
  • Proactively address client expectations and issues
  • Understand and communicate local market issues within the assigned geographic area that impact the Company and client through networking and nurturing of other healthcare relationships in the region
  • Meet regularly with EVPS affiliated providers to understand their needs, resolve identified issues, and build relationships
  • Act is a corporate liaison to ensure a strong sense of 'Company' within the provider community
  • Provide leadership in assigned regional market to assist specialty clinical leadership in developing significant long-term relationships with facility, facility ownership, clinical leadership and long term business success and market position
  • Provide support as required for business development opportunities within the RPD’s assigned region
  • Act as a liaison as necessary between corporate departments and Client facility personnel

People Management

  • Recruit, train, develop and evaluate Client Services employees
  • Work with regional/executive clinical leadership, as well as Human Resources, to develop a pipeline of effective leadership at the facility level
  • Direct Regional specialty recruiting strategy to fulfill needs for short, mid and long-term contract success and market development
  • Provide formal, quarterly feedback to assigned recruitment and new hire team through established report card procedures
  • Work with the National Practice Director to develop and maintain new contracts’ staffing schedules
    • Assess new contract staffing needs and communicate those to the recruitment department and third party staffing companies

Corporate Representative

  • Read and abide by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
  • Report any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
  • Obtain clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so
  • Other duties as assigned
  • Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
  • Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
  • Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so
  • Support and abide by the values of the company
    • Excellence – Going above and beyond to deliver the highest quality care and experience to our patients and teammates
    • Collaboration – Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates
    • Ethical Responsibility – Acting with the utmost integrity and doing the right thing, even when nobody is watching
    • Engagement – Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 4+ years managing multi-discipline, multi-specialties and multiple locations at a regional level

Education/Experience

  • Bachelor's Degree from four-year College or university and 10 years’ experience in physician practice management or healthcare management with extensive physician interface. Master’s Degree in health-related field strongly preferred; or equivalent combination of education and experience  

Computer Skills

To perform this job successfully, an individual should have knowledge of:

  • Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Outlook

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.


Envision Physician Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify


Envision Physician Services is an Equal Opportunity Employer.


#LI-JF1

Job Requirements

 

Job Snapshot

Location US-AZ-Phoenix
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care
Apply

Company Overview

Envision Physician Services

Contact Information

US-AZ-Phoenix
Snapshot
Envision Physician Services
Company:
US-AZ-Phoenix
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description



Overview

Envision Physician Services is a multispecialty physician group and practice management company. Established in 1953, our organization provides anesthesia, emergency medicine, hospital medicine, radiology, primary/urgent care, surgical services, and women’s and children’s health services to hospitals and health systems nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies and Emergency Medical Associates have recently joined forces to form Envision Physician Services.  As one organization, we now provide a greater scope of service than any other national physician group. Our collective experience from hundreds of local, customized engagements, culture of continuous lean process improvement, and team of experts in the business of healthcare enable us to better solve complex problems and consistently give healthcare organizations confidence in our execution. Our combined organization serves more than 780 healthcare facilities in 48 states and the District of Columbia. 


If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.


We currently have an exciting opportunity for a Director of Operations located in Phoenix, AZ.


Summary:

The Director of Operations has overall responsibility for managing a regional group of the assigned specialty medical practices, including accountability for operations, financial performance, managing client relationships, strategic implementation, and people management



Responsibilities

Financial and Operational

  • Assist in preparation of corporate budgets with EVPS clinical leadership and financial and accounting team
  • Together with regional clinical leadership, monitor financial performance of facility contracts and labor cost variances to budget
  • Specifically monitor and manage labor costs and hours as compared to budget
  • Establish appropriate internal processes and other standard work tools to ensure effective and efficient operations
  • Attend clinical leadership meetings to resolve operational issues and communicate significant issues related to corporate strategy, financial performance & other corporate initiatives
  • Develop and monitor business metrics related to financial and operational performance, including interfacing with Central Services, Business Intelligence and other internal departments responsible for data production and analysis
  • Interface with other leaders within the organization as needed to resolve issues and successful implement Corporate and divisional goals and objectives
  • Manage and monitor clinical compensation and other benefits-related processes and procedures
  • Manage provider resources and allocations, including:
  • Approval of position openings and requisitions
  • Authorization of contract requests for all providers within the Region
  • Implement start-ups and acquisitions in collaboration with designated internal work groups, as well as clinical and operational leadership
  • Assist the Managed Care Department as required in facility global arrangements, self-pay and other managed care contracting issues
  • Coordinate clear and consistent communication with other departments on successfully integrating new programs
    • Actively participate in Kaizen events to improve processes both internally and externally

Business Development, Acquisitions & Organic Growth

  • Assist Business Development as needed by participating in business development meetings, providing required specialty-specific information, identifying target providers within and outside of local market, obtaining and disseminating pertinent information, or serving as key contact in current facilities or offices related to cross-selling or expansion of services
  • Assist in identification of specialty-specific additional services and modalities, analyze their feasibility and implement where applicable
  • Establish processes to insure the effective operationalization of organic growth contracts, including the assignment of a Client Services team, participation in relevant meetings, acclimating new providers and groups to the organization, implementation of standard work, establishing budgets and ongoing assessment and recalibration of new business
  • Establish processes to insure the effective operationalization of acquired groups, including the assignment of a Client Services team, participation in relevant meetings, acclimating new providers and groups to the organization, implementation of standard work, establishing budgets and ongoing assessment and recalibration of new business
  • Interface with TIVA or other recruitment staff to ensure that the appropriate processes are in place to identify and place potential candidates in an efficient and cost-effective manner for both temporary and permanent assignments

Client Management

  • Coordinate contract negotiation/renegotiation process in conjunction with Legal, clinical & operations leadership, and other relevant internal stakeholders
  • Coordinate and monitor contract changes
  • Meet regularly with key client stakeholders to:
  • Identify any projected changes in service requirements that impact operations and financials
  • Proactively address client expectations and issues
  • Understand and communicate local market issues within the assigned geographic area that impact the Company and client through networking and nurturing of other healthcare relationships in the region
  • Meet regularly with EVPS affiliated providers to understand their needs, resolve identified issues, and build relationships
  • Act is a corporate liaison to ensure a strong sense of 'Company' within the provider community
  • Provide leadership in assigned regional market to assist specialty clinical leadership in developing significant long-term relationships with facility, facility ownership, clinical leadership and long term business success and market position
  • Provide support as required for business development opportunities within the RPD’s assigned region
  • Act as a liaison as necessary between corporate departments and Client facility personnel

People Management

  • Recruit, train, develop and evaluate Client Services employees
  • Work with regional/executive clinical leadership, as well as Human Resources, to develop a pipeline of effective leadership at the facility level
  • Direct Regional specialty recruiting strategy to fulfill needs for short, mid and long-term contract success and market development
  • Provide formal, quarterly feedback to assigned recruitment and new hire team through established report card procedures
  • Work with the National Practice Director to develop and maintain new contracts’ staffing schedules
    • Assess new contract staffing needs and communicate those to the recruitment department and third party staffing companies

Corporate Representative

  • Read and abide by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
  • Report any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
  • Obtain clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so
  • Other duties as assigned
  • Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
  • Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
  • Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so
  • Support and abide by the values of the company
    • Excellence – Going above and beyond to deliver the highest quality care and experience to our patients and teammates
    • Collaboration – Being inclusive and supportive of one another to deliver improved outcomes to our patients and teammates
    • Ethical Responsibility – Acting with the utmost integrity and doing the right thing, even when nobody is watching
    • Engagement – Promote an environment where clinicians and teammates thrive, feel passion and joy for what they do, take care of each other, and are proud of who we are and what we do


Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • 4+ years managing multi-discipline, multi-specialties and multiple locations at a regional level

Education/Experience

  • Bachelor's Degree from four-year College or university and 10 years’ experience in physician practice management or healthcare management with extensive physician interface. Master’s Degree in health-related field strongly preferred; or equivalent combination of education and experience  

Computer Skills

To perform this job successfully, an individual should have knowledge of:

  • Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Outlook

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.


Envision Physician Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify


Envision Physician Services is an Equal Opportunity Employer.


#LI-JF1

Job Requirements

 
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