Look inside any of our Ascension Living communities, and you’ll find a significant change in approach – away from simply aging passively, and toward empowering people to age successfully. Our sole mission is to provide the services, amenities, opportunities and support so seniors can enjoy living healthier and happier, at every age and at every stage.
It’s part of our larger vision to provide high-quality, compassionate, personalized care with dignity, especially to those in our communities who are most in need. This guiding vision is the cornerstone of who we are as a company: national, nonprofit and senior-focused.
Responsible for discharge planning, resource procurement, provision of in-depth crisis intervention, psychosocial needs assessment and support, information and referral services. Able to intervene in complex case management situations and collaborate with team members for resolution.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Coordinates discharge planning services, including the identification and procurement of needed resources.
Able to intercede in complex case management situations and collaborate with team members for resolution.
Provides in-depth crisis intervention services.
Assesses psychosocial needs and provides emotional support.
Provides information and referral services.
Promotes and supports all standards of quality customer service.
Promotes continuous quality improvement in operations and in job performance.
Other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Must possess strong collaborative, interpersonal, organizational, multi-tasking, verbal and written communication skills, and a desire to create a high-performance, effective team that can produce consistent, demonstrated results.
Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and ministry leadership.
Competencies needed for this position include strong interpersonal relationship skills, detail oriented, work in collaboration with others, demonstrate a high degree of integrity and personal commitment, possess strong analytical skills, be able to work independently and manage multiple deliverables at the same time.
Ability to function in a matrix environment and demonstrate a passion to succeed be self- motivated, dependable, committed, and a willingness to see a project through to its conclusion.
Working knowledge and proficiency with Microsoft Office is required.