To assist physicians, nurses, and patients by providing ambulatory medical care services.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Responsible for clinic patient flow, informing physicians of patients’ arrival and room assignment
Accompanies and/or assists patients to the exam room in a professional manner
Obtains patient vital signs, to include height, weight, blood pressure, temperature, pulse, and respiration. Pulse oximetry if needed.
Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical record in a timely fashion
This includes setting up the exam room and preparing the patient
May be required to take patient medical history if applicable per department
May perform a variety of testing, diagnostic, and screening procedures
Assists in explaining test procedures to patients
Ability to calculate dosages (may be required to demonstrate via passing yearly written medication exam)
Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical) using proper technique – this duty can only be performed after the MA has demonstrated competency to clinic RN yearly, if applicable per department.
Communicates laboratory and test results to physicians and/or nurses
May assist with other support activities, including packaging and sterilizing equipment and supplies.
Maintains patient areas clean and safe
Maintains and improves knowledge and expertise through continuous training
Passes yearly Competency-Based Objectives (CBO), if required by the department.
Must pass all tests in a maximum of two attempts, if required by the department.
Knowledge and performance of sterile techniques required.
Suture removal is permitted as long as a nurse or physician is present to assess the wound.
Performs other duties as assigned
Takes inventory of supplies, equipment and medication
Ensures clinical areas are well stocked
Ensures expiration dates have not lapsed
Communicates problems and concerns to supervisors
Attends staff meetings
Reports equipment/computer problems
Provides excellent customer service by demonstrating positive behaviors towards
patients, families/visitors, providers, other department staff, and co-workers.
Performs QA of equipment and instruments
- Current in basic CPR/AED
- High school graduate and graduate from a Medical Assistant School.
- Certification or Registration as a Medical Assistant is required and required to keep current.
- Two to three years experience in general patient care (i.e. hospital, physician’s office, or ambulatory care setting) preferred.