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Medical Office Assistant - Orthopaedic Surgery

GWU Medical Faculty Associates

Job Description

Position Summary

Provides administrative support and clinical assistance for Physicians, Nurse Practitioners and patients.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Schedules patient appointments, tests and procedures using a computerized scheduling system; prepares appointment notices; provides patient instructions verbally or in writing in order for patient to prepare for appointment.

  • Obtains, document and verifies patient demographic, financial and insurance information using a computerized scheduling system.

  • Performs pre-registration activities to gather demographic information; determines medical insurance coverage; identifies patients with delinquent accounts; confirms appointments; and registers patients into a computerized system.

  • Performs patient appointment maintenance activities, as necessary, to assure patient appointment history is accurate.

  • Collects payment due at time of appointment as well as payments for unpaid balances; prepares receipts for all monies collected; provides copies for reception area, billing office and the patient.

  • Receives callers and takes messages as necessary.

  • Receives, sorts, opens and distributes mail.

  • Arranges, coordinates and schedules procedures and surgeries, including pre-operative testing, pre surgical and post-operative appointments, obtains insurance pre-certifications and authorizations

Essential Clinical Duties and Responsibilities:

  • Escort

Responsible for clinic patient flow, informing physicians of patients’ arrival and room assignment

  • Rooming patients

Accompanies and/or assists patients to the exam room in a professional manner

Obtains patient vital signs, to include height, weight, blood pressure, temperature, pulse and respiration.  Pulse oximetry if needed.

  • Vital Signs

Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical record in a timely fashion

  • Assist physicians during examinations and procedures

Qualifications

Education           

  •  High school graduation or an equivalent combination of education, training, and experience is necessary.
  • Certification as a Medical Assistant, plus six months of general patient care experience is necessary.

Experience       

  •  Three years of administrative experience in a fast-paced healthcare setting.
  • Experience working with patient records, billing, and scheduling in a clinical setting is needed for this position.
  •  Two years of customer service experience in a patient care environment, including six months of experience in patient scheduling, is preferred. E
  • Experience utilizing a computerized patient scheduling system or computer terminals is necessary.
  • Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience. 

Job Requirements

 
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Job Snapshot

Location US-DC-Washington
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care

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Terms & Conditions
Snapshot
GWU Medical Faculty Associates
Company:
US-DC-Washington
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description

Position Summary

Provides administrative support and clinical assistance for Physicians, Nurse Practitioners and patients.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Schedules patient appointments, tests and procedures using a computerized scheduling system; prepares appointment notices; provides patient instructions verbally or in writing in order for patient to prepare for appointment.

  • Obtains, document and verifies patient demographic, financial and insurance information using a computerized scheduling system.

  • Performs pre-registration activities to gather demographic information; determines medical insurance coverage; identifies patients with delinquent accounts; confirms appointments; and registers patients into a computerized system.

  • Performs patient appointment maintenance activities, as necessary, to assure patient appointment history is accurate.

  • Collects payment due at time of appointment as well as payments for unpaid balances; prepares receipts for all monies collected; provides copies for reception area, billing office and the patient.

  • Receives callers and takes messages as necessary.

  • Receives, sorts, opens and distributes mail.

  • Arranges, coordinates and schedules procedures and surgeries, including pre-operative testing, pre surgical and post-operative appointments, obtains insurance pre-certifications and authorizations

Essential Clinical Duties and Responsibilities:

  • Escort

Responsible for clinic patient flow, informing physicians of patients’ arrival and room assignment

  • Rooming patients

Accompanies and/or assists patients to the exam room in a professional manner

Obtains patient vital signs, to include height, weight, blood pressure, temperature, pulse and respiration.  Pulse oximetry if needed.

  • Vital Signs

Able to perform using manual equipment and Welch Allen spot vital sign machine and import results to electronic medical record in a timely fashion

  • Assist physicians during examinations and procedures

Qualifications

Education           

  •  High school graduation or an equivalent combination of education, training, and experience is necessary.
  • Certification as a Medical Assistant, plus six months of general patient care experience is necessary.

Experience       

  •  Three years of administrative experience in a fast-paced healthcare setting.
  • Experience working with patient records, billing, and scheduling in a clinical setting is needed for this position.
  •  Two years of customer service experience in a patient care environment, including six months of experience in patient scheduling, is preferred. E
  • Experience utilizing a computerized patient scheduling system or computer terminals is necessary.
  • Familiarity with medical insurance and medical terminology is preferred along with referral and prescription intake experience. 

Job Requirements

 
Medical Office Assistant - Orthopaedic Surgery Apply now