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Recruitment and Engagement Coordinator

Job Description



Recruitment and Engagement Coordinator

(DUE TO THE NATURE OF THIS POSITION, CANDIDATES SHOULD LIVE IN OR NEAR THE CENTRAL HOUSTON AREA)

The Recruitment and Engagement Coordinator is expected to perform a variety of duties for the recruitment and retention of CAREGivers. The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train and engage a staff of CAREGivers in order to provide the highest quality service to clients.
 

Primary Responsibilities:


• Reflect the core values MD Services, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).


• Answer each employment inquiry in a friendly, professional and knowledgeable manner.


• Develop and implement new recruitment strategies online and within the community.


• Schedule and conduct applicant interviews in an efficient and professional manner.


• Following the Home Instead Senior Care Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers.


• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.


• Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead® Standards and additional optional training.


• Develop engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction.


• Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution.


• Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships.


• Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.


• Prepare and publish the monthly newsletter within the deadline.


• Evaluate and update all orientation and training materials as needed.


• Plan and successfully execute all CAREGiver meetings.


• Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA.


• Maintain punctual, regular attendance at the office to execute job responsibilities, including On-Call duties.


• Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.


• Conduct Staffing, Service Inquiries and Care Consultations as needed following the established sales process.


• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.

Each Home Instead franchise is independently owned and operated.

Job Requirements

 

Job Snapshot

Location US-TX-Houston
Employment Type Full-Time
Pay Type Year
Pay Rate N/A
Store Type Health Care
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Company Overview

Home Instead Senior Care

The Home Instead Senior Care family network of locally owned franchise offices was developed with a passionate desire to be your trusted in-home care agency, to help your family keep your aging mother, father, grandparents or friends in their home as they grow older. Reading through our history, you will find a rapidly growing franchise network that began with the desire to serve the needs of one 100 year old grandmother of 55 grandchildren. Learn More

Contact Information

US-TX-Houston
Snapshot
Home Instead Senior Care
Company:
US-TX-Houston
Location:
Full-Time
Employment Type:
Year
Pay Type:
N/A
Pay Rate:
Health Care
Store Type:

Job Description



Recruitment and Engagement Coordinator

(DUE TO THE NATURE OF THIS POSITION, CANDIDATES SHOULD LIVE IN OR NEAR THE CENTRAL HOUSTON AREA)

The Recruitment and Engagement Coordinator is expected to perform a variety of duties for the recruitment and retention of CAREGivers. The Recruitment and Engagement Coordinator is expected to recruit, screen, hire, train and engage a staff of CAREGivers in order to provide the highest quality service to clients.
 

Primary Responsibilities:


• Reflect the core values MD Services, Inc., (d.b.a. an independently owned and operated Home Instead Senior Care franchise).


• Answer each employment inquiry in a friendly, professional and knowledgeable manner.


• Develop and implement new recruitment strategies online and within the community.


• Schedule and conduct applicant interviews in an efficient and professional manner.


• Following the Home Instead Senior Care Standards; conduct reference checks, criminal background and motor vehicle check and drug screens on all CAREGivers.


• Create and maintain all employment records including but not limited to I-9 form, W-4 form and all other employment related documents.


• Schedule and conduct CAREGiver orientation and all training including training required to meet Home Instead® Standards and additional optional training.


• Develop engagement strategies that utilize the 5 CAREGiver needs to promote CAREGiver retention and satisfaction.


• Schedule and conduct CAREGiver annual reviews and all supervision including regular performance conversations, accountabilities and problem resolution.


• Work in partnership with the Scheduling Department to coordinate CAREGiver schedules with an emphasis on creating high quality matches and extraordinary relationships.


• Monitor, mediate, and log all client and CAREGiver activity utilizing the software system.


• Prepare and publish the monthly newsletter within the deadline.


• Evaluate and update all orientation and training materials as needed.


• Plan and successfully execute all CAREGiver meetings.


• Monitor compliance for local and federal labor and safety laws including EOE, ADA, FMLA, and OSHA.


• Maintain punctual, regular attendance at the office to execute job responsibilities, including On-Call duties.


• Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers, clients and family members.


• Conduct Staffing, Service Inquiries and Care Consultations as needed following the established sales process.


• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.

Each Home Instead franchise is independently owned and operated.

Job Requirements

 
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