- Supervise Team Leaders and Maintenance Staff to ensure that they are completing job duties as required.
- Interview applicants and hire direct care staff for available positions.
- Distribute reference forms and drug testing forms, and training specific to the needs of the individual (TSNI) forms during the hiring process.
- Schedule drug testing for applicants in the hiring/screening process if required.
Work with Team Leaders to assign new staff to houses and open shifts.
- Schedule all houses according to the staffing plan and the service recipient’s level of need (LON). Work with Team leaders to ensure all houses are staffed appropriately with trained staff.
- Consult with Team leaders in hiring, assessing, training, supervising, and discipline of Direct Care Staff, and Floaters.
- Conduct counseling, reprimands, and terminations in accordance with the Company’s Progressive Discipline Policy.
- Consult with the Program Manager or Executive Director prior to terminating a staff person.
- Complete and submit Personal Action Request Forms for employee changes.
- Consult with the Day Services Supervisor and the Medical Services Manager on common issues and overlapping responsibilities.
- Input and maintain DCS schedules into the Stromberg software.
- Monitor schedules and follow-up on exceptions as identified on Stromberg reports.
- Complete the open shifts, overtime shifts, and scheduled hours section of the Weekly Schedule Report and submit to the Executive Director.
- Perform on-call duties as scheduled.
- Prioritize and assign jobs to the maintenance foreman. Consult with the Program or Executive Director before assigning jobs estimated to cost over $100.00.
- Assist the Program Manager with monthly billing.
- Coordinate, complete and follow-up on home maintenance requests.
- Participate in management, incident management, Quality Improvement Plan, transition meetings as required. Attend COS, ISP Planning Meetings, and other meetings as needed.
- Be available to consult with case managers concerning emergency situations in the residential program.
- Conduct at least one (1) unannounced visit at each program site quarterly alternating shifts.
- Facilitate all consumer transitions and assist with referral, intake, admission, and discharge processes for service recipients.
- Facilitate team leader meetings every other week.
